Rental Terms & Waiver

Booking & Payment Policy

Reservations are confirmed once the $150 retainer is paid. Dates go first come, first served; we don't hold dates. You can pay through the invoice we send or on our booking page. Paying the retainer confirms you've read and agree to your rental agreement.

Final balances are due no later than 3 days prior to the scheduled event date unless otherwise agreed in writing.

Payments are processed through a secure link via Square. We do not store your full card number.

Cancellation Policy

Submitted retainers and payments are non-refundable, except as provided under the Weather Guarantee below.

If we can't take your booking, you'll get a full refund of your retainer. For example, the date was booked moments before your payment went through, or your setup space isn't right for the rental.

In certain circumstances, Little Luxe Parties may allow a one-time event reschedule based on availability and advance notice.

No refunds will be issued for cancellations related to venue changes, scheduling conflicts, reduced guest attendance, or unused rental time after setup has been completed. Weather-related cancellations are governed exclusively by the Weather Guarantee below, not by this section.

Weather Guarantee

For the safety of guests and equipment, inflatables may not be operated during unsafe weather conditions including:

• Heavy rain
• Thunderstorms
• Strong winds
• Severe weather conditions

This Weather Guarantee applies exclusively to outdoor bookings. Indoor bookings are not covered, as indoor setups are not subject to weather-related cancellation.

If Little Luxe Parties determines that rain or storms forecasted or occurring at the time of scheduled delivery or pickup make outdoor setup, use, or breakdown unsafe, resolution will proceed in the following order:

1. Reschedule. We will first offer to reschedule your booking to another available date at no additional cost.
2. Indoor Relocation. If rescheduling is not possible or desired, and you have access to a suitable indoor space, we will offer to relocate the setup indoors for the original date and time, where feasible.
3. Full Refund. If neither rescheduling nor indoor relocation is possible or accepted by you, we will issue a full refund of all amounts paid for the booking.

Determination of whether weather conditions qualify under this guarantee is made solely by Little Luxe Parties, based on local forecast and observed conditions on the day of the event. Requests to cancel for reasons of personal preference, mild or passing weather, or conditions not independently confirmed by Little Luxe Parties do not qualify under this guarantee.

Setup Requirements

• A clean, accessible, and adequately sized setup area must be available upon arrival.
• An electrical outlet must be located within 50 feet of the setup location.
• Clients are responsible for ensuring the setup area is free of pet waste, sharp objects, mud, standing water, or debris.
• Inflatables require continuous electrical power during operation and should not share overloaded circuits.

Bubble House Setup

Applies to Bubble House bookings.

• Bubble House setups should be positioned in shaded areas whenever possible.

Balloon Styling

Applies to bookings that include balloons.

This section applies to any booking that includes balloons, including the Bubble House's built-in balloons and the luxury balloon garland included in Styled and The whole party.

• Direct sunlight and excessive heat may cause decorative balloons to pop more frequently during use.
• Decorative balloons naturally lose air over time and occasional popping is expected.
• Performance may be affected during periods of extreme heat, direct sunlight exposure, or adverse weather conditions.

The Whole Party Bookings

Applies to The whole party bookings.

This section applies to bookings made at The whole party level, in addition to all other terms in this agreement.

Included children. The whole party bookings include seating, activity materials, and participation for up to 12 children. Up to 4 additional children may be added with advance approval at $35 per additional child, covering the additional table seating, chair, and activity materials required. The whole party bookings have a maximum of 16 participating children. Regardless of table seating, inflatable occupancy limits still apply, and children may need to take turns based on the selected rental, their ages, and applicable safety requirements.

Space requirements. Clients must provide a minimum clear area of approximately 20 × 30 feet for the complete setup, allowing room for the selected rental, children's tables and chairs, the activity area, and safe movement around the setup. The exact footprint required depends on the rental selected and the layout of the space. Indoor locations must also meet the ceiling clearance required for the selected rental.

Venue bookings. The whole party may be installed indoors, outdoors, at a private home, or at an approved event venue. The space must provide adequate floor area, ceiling clearance, electrical access, a safe and level setup surface, and a clear delivery path. Clients are responsible for confirming the venue's rules, load-in times, insurance requirements, and any inflatable restrictions before booking. Little Luxe Parties will review the venue information and setup requirements before confirming the reservation.

What the client provides. The whole party includes the selected rental, styling, children's tables and chairs, a coordinated tablescape with plates, cups, and napkins, table centerpieces and decor, the designated activity setup, professional installation, activity materials, breakdown, and pickup. The client is responsible for providing:

• Cake, desserts, food, and beverages
• Utensils and serving supplies
• Party favors, unless specifically included in the client's proposal
• Seating and tables for adults and other guests
• Decorations outside the Little Luxe setup
• The venue or event space
• Access to a suitable electrical outlet
• A responsible adult who remains present throughout the celebration

Activity materials are provided for the client's family and guests to use; Little Luxe Parties does not provide staffed or hosted supervision of activities, and this does not replace the adult supervision required for inflatable use under the Inflatable Safety Rules below. Additional décor, favors, tabletop items, or custom details beyond what is listed above may be requested and quoted separately.

Inflatable Safety Rules

• Adult supervision is required at all times during operation and use.
• Shoes, food, drinks, gum, slime, confetti, glitter, face paint, and sharp objects are prohibited inside inflatables.
• Unsafe play including flips, climbing walls, roughhousing, or hanging on netting is not permitted.
• Children should be grouped by similar age and size whenever possible.

Damage & Cleaning

Clients are responsible for excessive cleaning, misuse, damage, or missing equipment occurring during the rental period.

Additional fees may apply for:

• Excessive dirt, mud, staining, food, or debris
• Damage caused by prohibited items or misuse
• Equipment negligence
• Missing accessories, decor items, or rental components

Delivery & Timing

Every booking, including The whole party, includes an up to 12-hour rental window. Setup is typically completed 1–2 hours prior to the scheduled event start time unless otherwise communicated.

Pickup times are based on the agreed rental period. Little Luxe Parties may arrange an earlier pickup by agreement with the client, including in situations where weather conditions are expected to affect equipment the following day.

Little Luxe Parties is not responsible for delays caused by inaccessible setup areas, traffic, venue restrictions, or circumstances beyond our control. Weather-related delays affecting outdoor bookings are governed by the Weather Guarantee above.

Photography

Little Luxe Parties may photograph the completed setup, typically before guests arrive, to share on our website and social media. We photograph the setup, not your guests.

Captions may include your child's first name and your town, but never last names or your address. Personalized signs showing your child's first name may appear in setup photos.

If you'd prefer we not share photos of your setup, or want your child's name left out, let us know before your event and we'll honor that. You can also ask us to remove a posted photo at any time by emailing hello@littleluxeparties.com.

Liability Waiver

By submitting payment, the client acknowledges and accepts that inflatable rentals and event equipment involve inherent risks.

The client voluntarily assumes all responsibility for the use of rental equipment during the rental period.

Little Luxe Parties shall not be held liable for injuries, accidents, property damage, or incidents arising from misuse, unsafe conditions, lack of supervision, weather exposure, or failure to follow safety instructions.